FAQ

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GENERAL — Are you a record store? Or a DJ booth?
GENERAL — Where are you located? Where do you operate?
GENERAL — Are you insured?
GENERAL — What is your Covid-19 policy?
GENERAL — Who chooses what records go into your cart?
BOOKING — How do I book you for my event?
BOOKING — Do you require a deposit?
BOOKING — What is your refund policy?
BOOKING — Do you offer a training session or onboarding event for your carts?
LOGISTICS — What do your carts require for space?
LOGISTICS — What do your carts require for power?
LOGISTICS — Do your carts have to be plugged in?
LOGISTICS — For outdoor events, what do your carts require?
LOGISTICS — Can your carts access my space?
LOGISTICS — How do you get your cart(s) to my space?
DAY OF EVENT — How much time do you need to set up your cart(s)? How much time do you need to strike down your cart(s)?
DAY OF EVENT — Can your cart attendant wear event appropriate attire?
DAY OF EVENT — What if the cart(s) gets damaged at my event?
COLLABORATE — Can we collaborate with you on something?
COLLABORATE — Can you help me find other types of vendors for my event?
COLLABORATE — Can you help me get musical artists to perform at my event?
COLLABORATE — How can I get my records in your carts?
COLLABORATE — How can I advertise on your carts?
COLLABORATE — Can I customize or change how your carts look?
COLLABORATE — Can you make me a custom cart? Or can you sell me an existing cart?

Our record carts are a distillation of the beloved record store experience, but for smaller, more unique engagements and settings. You can listen, buy, and dance along to the music all in one place! We offer records for sale to be purchased on-site, or you can snap the QR code on our price tag and have the records delivered to your door.

We’re based in Los Angeles, CA and currently operate within 2-3 hour drive of the city, but arrangements can be made for events outside of the immediate area. Contact us for a quote.

Yes, we carry general liability insurance and can provide a certificate of proof for your satisfaction prior to the day of the event.

For events where Mr. GOODBOY attendants will be on duty, we will provide proof of a recent Negative COVID-19 test and adhere to all mask, gloves and social distancing regulations. We also have the ability to limit the browsing capacity of the carts to one person at a time and will maintain a line with a minimum six feet of distance between members of the queue. We will also sanitize the bins after each use and prioritize contactless payments for purchases. 

For events where Mr. GOODBOY attendants will NOT be on-site, we cannot be responsible for any COVID-19 protocol beyond the suggested Mr. GOODBOY policy.

We do! We aim to stock the cart with an accessible cross section of records that appeal to both the casual fan and the record nerd alike, while keeping the shopping experience easy and the prices affordable.

Email us with details of your event and we’ll get back to you within 24 hours with a quote or to set up a call for more information.

Yes, for hourly and daily rentals (not including weddings) we require a fully refundable deposit of $250 to secure the date. For everything else, please consult with your sales representative.

For hourly and daily rentals (not including weddings) you must cancel within 48 hours of your event to receive your deposit back in full. For everything else, please consult your sales representative.

We offer an on-site walk-through for your staff and a manual to keep for reference if we’re dropping one of our carts off for an extended stay. We’re also accessible by phone, text, or email for any questions that may come up. 

For events where a Mr. GOODBOY attendant is on-site, we’ll be 100% responsible for the cart and its functionality and operation for the duration of the event.

We need a level surface and at least 10 square feet of open space.

1.21 Gigawatts!! Just kidding. We can run on internal batteries (like a golf cart) for up to eight (8) hours, but we can also plug in to any standard wall outlet for unlimited use.

Our record carts run on batteries but if the party goes on for too long we may have to plug the cart into a standard 120V wall outlet to recharge. Don’t worry, though - our carts still function perfectly when plugged in.

Our carts work indoors OR outdoors! For day time events we can set up an awning to protect the cart and its records from the sun. Rain is a no-go unless adequate shelter is provided. Keep in mind: vinyl records don’t do very well in the rain, extreme heat, or snowy conditions.

Our record carts can enter any ADA compliant space. It will be unable to access any space that is only accessible by stairs. Sorry, our carts don’t have legs, yet!

A Mr. GOODBOY attendant will deliver and pick up our cart(s) in one of our company vehicles.

Depending on the space, it takes on average 30 minutes to an hour to set up one of our carts and 30 minutes to strike and load out. If you would like us to show up extra early on the day of an event, we’re happy to do it, but additional charges may be required. If you’re not sure how much time you need, we recommend contacting us to set up a site visit or a quick facetime walk-through of the location.

If you would like our cart attendants to wear something specific (i.e. a suit for a wedding) we are more than happy to accommodate that request, just please give us 48 hours notice.

Any damages NOT related to general wear and tear (e.g. broken needle, dead battery as the result of improper use as prescribed in the manual) will be deducted from the deposit. If we’re dropping one of our carts off with you long term, a Mr. GOODBOY attendant will perform a walk-around and assess the condition with you prior to leaving the site (just like a rental car!). We’ll do the same when we pick it up.

Yes, we’re all ears! Email us or give us a call.

We have a wide network of clients and partners who we’d be happy to suggest for your event needs.

We can’t promise anything, but we’re happy to make suggestions ;)

We’re always looking for new partners, collectors, labels, and artists to feature at our events. Contact us for more info.

Contact our partnership marketing team and let’s talk!

Yes, we can theme our carts to your event for an additional fee. Contact our design team and we’ll work with you to create the best solution for your project.

Our carts are patented and not for sale at this time, but we’re open to collaborating on custom projects for the right event or partnership. Please get in touch with us and let’s talk!